These Terms and Conditions govern your use of the website https://gerehe.com (the "Website") and any request you place with Gerehe ("Gerehe", "we", "us", "our") for our trading courses for beginners. Please read them carefully before sending a request. By using the Website or placing a request, you confirm that you have read and understood them.
The services described on this Website are provided by Gerehe, which operates the Website https://gerehe.com and offers trading courses for beginners to customers in the United Kingdom. The Website states no office address or telephone number. The way to reach us is the contact form on our contact page. Please use that form for any question about these terms, your request, a complaint, or your personal data.
These Terms and Conditions, and any contract between you and Gerehe, are governed by the law applicable in the United Kingdom. Where you are a consumer, you keep the mandatory rights you hold under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and other consumer protection legislation that applies to you. Nothing in these terms removes or limits those rights.
Before any work starts, we agree with you in advance what the course will include and what it will cost.
Our courses are educational and are intended to help beginners understand trading. They are not personalised investment advice, and nothing on the Website or in a course is a recommendation to buy or sell any financial product. Trading involves risk, and the value of investments can fall as well as rise. You are responsible for your own decisions, and we do not promise any particular result or profit.
If you are a consumer who has entered into a contract with us at a distance, you generally have a right to cancel within 14 days of the contract being made, in line with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you ask us to begin the service within that period, you may be asked to pay a proportionate amount for what has been provided up to the time you tell us you wish to cancel, and the right to cancel may be lost once a service has been fully performed with your prior express agreement. The details that apply to your particular course will be set out in our confirmation.
To cancel, send us a clear statement through the contact form on our contact page, stating your name and the request you are cancelling. We will confirm receipt to you. Any refund due will be made without undue delay and in any event within the period required by law.
If you are not satisfied with our services, please tell us through the contact form on our contact page, giving your name, the request concerned and a description of the problem. We will acknowledge your complaint, look into it, and reply with our response and any proposed remedy. Making a complaint does not affect your statutory rights or your right to take the matter further through the courts or any other route open to you.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited, including your statutory consumer rights.
Subject to the above, and to the extent the law permits:
This section summarises how the Website handles personal data. It sits alongside our Privacy Policy.
The contact form collects exactly these fields: name, email address, phone number and message. They are used only to answer your request. The subscription form collects only an email address, used only to send the updates you asked for.
Technical data of a request, such as the IP address, the date and the time, are recorded for spam protection and troubleshooting.
Data are kept as long as needed to answer your request, and they are deleted on request. Requests about your personal data (access, correction, deletion or objection) are sent through the contact form on our contact page. If you are unhappy with how your data are handled, you may also complain to the supervisory authority of the United Kingdom, the Information Commissioner's Office.
Ad measurement (the Google Ads conversion tag) is loaded only after you accept it in the cookie banner, and only on the confirmation page shown after a request has been sent. Without your consent, no Google tag is loaded at all. You can change or withdraw your choice at any time through the "Cookie settings" link at the bottom of every page. Withdrawal takes effect immediately: the Google tag is switched off for advertising and the Google advertising cookies the Website can reach are deleted in your browser.
You agree to use the Website lawfully and not to misuse it, including by sending false or abusive requests, attempting to interfere with its operation, or copying its content without our permission. The content of the Website and of our courses remains our property, and you may use it only for your own personal learning.
We may update these Terms and Conditions from time to time. The version published on the Website when you place a request is the version that applies to that request. Changes do not affect a contract already agreed with you.
For any question about these Terms and Conditions, a request, a cancellation, a complaint or your personal data, please use the contact form on our contact page.